At Techbros.ae, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or services.
1. Information We Collect
We may collect the following types of information when you visit or make a purchase from our site:
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Personal Details: Full name, email address, phone number, delivery address, and billing information.
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Payment Information: Credit/debit card details or bank transfer references (processed securely and never stored).
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Order History: Products purchased, order amounts, dates, and status.
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Account Info: If you register on our site, we may collect your login credentials and saved preferences.
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Device & Usage Data: IP address, browser type, location (if allowed), and browsing behavior for site optimization.
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders.
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Provide customer service and respond to inquiries.
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Send updates on order status and delivery.
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Improve our website functionality and user experience.
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Send promotional offers (only with your consent).
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Prevent fraud and ensure the security of our platform.
3. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
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Delivery partners to ensure your order reaches you.
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Payment gateways and banks to process transactions securely.
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Third-party service providers who assist in operating our website (e.g., hosting, analytics) — all of whom are contractually required to maintain data confidentiality.
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Government or law enforcement if legally required.
4. Data Storage & Security
We store your data on secure servers located in compliance with UAE laws. We implement industry-standard security measures, including encryption, firewalls, and SSL, to protect your data from unauthorized access or misuse.
5. Your Rights
You have the right to:
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Access the personal data we hold about you.
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Request corrections to inaccurate information.
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Withdraw your consent for marketing communications at any time.
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Request deletion of your data, subject to legal and operational constraints.
To exercise these rights, contact us at contact@techbros.ae.
6. Cookies and Tracking
We use cookies to enhance your browsing experience, remember your preferences, and collect analytics data. You can manage or disable cookies through your browser settings.
7. International Users
Our website is intended for users within the UAE. If you are accessing the site from outside the UAE, please be aware that your data will be processed and stored in accordance with UAE data protection regulations.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
TechBros Portal
207D, Deira Tower, Baniyas Square, Dubai, UAE
Email: contact@techbros.ae